PRIVACY POLICY

At Manjeera Caterers, we are committed to protecting the privacy and personal information of our customers, website visitors, and business associates. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with us through our website, social media platforms, advertisements, or any other communication channels.

By accessing our website or sharing your information with us, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from you when you:

  • Visit our website

  • Submit an enquiry or lead form

  • Contact us through phone, email, or social media

  • Request a quotation or service

  • Book catering services

The information collected may include:

  • Full Name

  • Phone Number

  • Email Address

  • Event Date and Location

  • Type of Event

  • Food Preferences

  • Number of Guests

  • Budget details (if shared)

  • Any additional information provided voluntarily

We collect only information that is necessary to provide our services efficiently and professionally.

2. Purpose of Collecting Information

The information collected is used for the following purposes:

  • To respond to enquiries and provide catering quotations

  • To understand customer requirements and plan services

  • To confirm bookings and coordinate events

  • To improve our offerings and customer experience

  • For internal documentation and service communication

  • To contact you regarding your enquiry or booking

We do not use your personal information for unauthorized marketing or promotional activities.

3. Data Protection & Security

Manjeera Caterers follows strict data protection practices to ensure that your personal information is safe and secure.

  • Access to personal data is restricted to authorized personnel only

  • Information is handled confidentially

  • Reasonable technical and administrative measures are taken to prevent misuse, loss, or unauthorized access

While we strive to protect your information, no method of transmission over the internet can be guaranteed as 100% secure. However, we take all reasonable precautions to safeguard your data.

4. Use of Third-Party Platforms

Your information may be collected through third-party platforms such as:

  • Facebook and Instagram Lead Forms

  • WhatsApp Business

  • Google Forms

  • Website contact forms

These platforms operate under their respective privacy policies. Manjeera Caterers uses the data collected through these platforms solely for communication and service-related purposes.

5. Cookies and Website Usage

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze user behavior

  • Enhance user experience

  • Monitor website performance

Cookies do not collect personally identifiable information. You may choose to disable cookies through your browser settings if you prefer.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill service requirements

  • Maintain business records

  • Comply with legal obligations

  • Provide future assistance upon request

Once the data is no longer required, it is securely deleted or anonymized.

7. Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you

  • Request correction of incorrect or outdated data

  • Request deletion of your personal information

  • Withdraw consent for future communication

To exercise these rights, you may contact us using the details provided below.

8. Information Sharing

Manjeera Caterers does not sell, trade, or rent your personal information to third parties.

Your information may only be shared:

  • When required to deliver services

  • When legally required by law or authorities

  • With trusted service partners strictly for operational purposes

All such sharing is done with strict confidentiality.

9. Updates to This Privacy Policy

Manjeera Caterers reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page and will take effect immediately upon publication.

We encourage users to review this policy periodically to stay informed.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:

Manjeera Caterers
Phone: +91 9246300600
Email: info@manjeeracaterers.com
Address: Plot no : 345 , Near Sai Baba Temple, Lumbini Avenue, Diamond Hills, Gachibowli, Hyderabad – 500032 , Telangana

✅ Acknowledgement

By using our website or submitting your information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.